Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.

Enroll at DAS Authorized Training Center to study these materials with the help of a local trainer.

Upon completing this course you will have the skills to:

• Identify and provide advice on popular destination countries
• Advise on modes of transportation, accommodation, and tour products
• Apply IATA resolutions to your travel business and activities
• Prospect new and existing customers and counter sales objections
• Construct complex itineraries and manage changes to ticketed journeys

• Destinations
• Selling techniques and social media marketing
• Fare construction and ticket exchanges/reissuance
• Travel industry laws and regulations
• Niche products including tour customization, luxury and group travel options

This course is recommended for:

• Foundation in Travel and Tourism graduates
• Retail, home-based and niche travel consultants
• Reservations, marketing and sales personnel

By successfully completing the examination you will receive the Travel and Tourism Consultant Diploma.

• Exams are scheduled 4 times a year: March, June, September, and December
• Guidance will be given on when to book for your exam
• Exam Method: Online exam

This course is a step toward earning an IATA Diploma in:

• Travel and Tourism Consultant Diploma
• Travel Sales and Operations Diploma

Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.