Fundamental Skills in Journey Pricing and Ticketing
Interpreting fare rules and e-ticket data elements is key to satisfying and retaining customers. With
the abundance and complexity of today’s fare options, travel customers expect you to provide a service
that is accurate, quick and affordable. This course teaches the language of fare construction and fare
rules so you provide your customers with the best advice and the lowest fare for their air itinerary.
You will develop new skills through practical exercises and with the support of reference materials to
become the travel professional your customers trust.
Enroll at DAS Authorized Training Center to study these materials with the help of a local trainer.
Upon completing this course you will have the skills to:
Price air journeys and interpret fare rules
Implement essential principles to price journeys as a single pricing unit
Categorize pricing units such as one way, round, circle and open jaw tips
Price journeys in Neutral Units of Construction (NUC), convert to local currency using the IATA
Rates of Exchange (IROE) and apply currency rounding rules
Follow the complete formula for calculating pricing units for a wide variety of trip types with
multiple fare components, including carrier fares
Source Q surcharges and Taxes/Fees/Charges (TFCs), analyze provisions, and apply the correct
currency conversions and rounding processes
Describe mileage air fares, distinguish between IATA and non-IATA fares
Terms related to IATA geography and global indicators, Pricing Units, fare construction and
Fare selection criteria
One way, round trip, and circle trip fare construction
Single-segment Q surcharge
Taxes, fees and charges
Consolidator and net fares
Billing and settlement plans
This course is recommended for:
Reservation and airline call center sales agents
Airline ticket counter agents and rates desk specialists
Travel agency consultants
Global Distribution System technologists
An IATA Certificate is awarded to participants successfully passing the final exam.
Exams are scheduled 4 times a year: March, June, September, and December
Guidance will be given on when to book for your exam.